Privacy Policy
Last Updated: January 7, 2025
Welcome to Qlutch ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1.1 Personal Information
When you register for Qlutch, we may collect:
- Name and profile information
- Email address
- Phone number (optional)
- Profile picture (optional)
- Account credentials
1.2 Match Data
When you use our scoring features, we collect:
- Match scores and statistics
- Game history and performance data
- Player names and team information
- Match locations and dates
- Tournament or event details
1.3 Usage and Device Information
We automatically collect:
- Device type and operating system
- IP address and general location
- App usage patterns and interactions
- Crash reports and diagnostic data
We use the collected information for:
- Service Delivery: To provide and maintain our scoring and match management features
- User Experience: To personalize and improve your experience with the app
- Communication: To send you updates, notifications, and support messages
- Analytics: To understand usage patterns and improve our services
- Security: To detect and prevent fraud, abuse, and security issues
- Legal Compliance: To comply with legal obligations and enforce our terms
We do not sell your personal information. We may share your data with:
- Other Users: Match data and scores are shared with participants in your matches
- Service Providers: Third-party vendors who help us operate and improve our services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through the app settings or by contacting us.
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Objection: Object to certain data processing activities
- Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing at any time
Our app may integrate with third-party services such as:
- Analytics providers (Google Analytics, Firebase)
- Cloud storage services
- Authentication services
- Payment processors (for premium features)
These services have their own privacy policies, and we encourage you to review them.
Qlutch is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@qlutch.id
Website: https://qlutch.id