Terms of Service

Last Updated: January 7, 2025

Welcome to Qlutch! These Terms of Service ("Terms") govern your access to and use of the Qlutch mobile application and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By creating an account or using Qlutch, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. You represent that you are at least 13 years old and have the legal capacity to enter into these Terms.

2. Account Registration and Security

2.1 Account Creation

To use certain features of Qlutch, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason, with or without notice.

3. Use of Services

3.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes.

3.2 Prohibited Activities

You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Interfere with or disrupt the Services or servers/networks
  • Attempt to gain unauthorized access to any portion of the Services
  • Use automated scripts, bots, or data mining techniques
  • Impersonate any person or entity or falsely state your affiliation
  • Upload viruses, malware, or any other harmful code
  • Harass, abuse, or harm other users
  • Reverse engineer, decompile, or disassemble the application
  • Remove or modify any copyright, trademark, or proprietary notices
4. User Content

4.1 Your Content

You retain ownership of any content you submit, post, or display through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display your User Content solely for the purpose of providing and improving the Services.

4.2 Content Standards

You are solely responsible for your User Content. You agree that your User Content will not contain any content that is illegal, offensive, defamatory, or infringes on any third-party rights.

4.3 Content Removal

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without prior notice.

5. Intellectual Property Rights

The Services, including all content, features, functionality, software, logos, and trademarks, are owned by Qlutch and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

6. Premium Features and Payments

6.1 Subscription Plans

Qlutch offers both free and premium subscription plans. Premium features may include unlimited matches, advanced analytics, and ad-free experience.

6.2 Payment Terms

Payments for premium subscriptions are processed through third-party payment providers (Apple App Store, Google Play Store). All payments are subject to the terms and conditions of these providers.

6.3 Refunds

Refund policies are governed by the respective app store's refund policies. Generally, subscriptions are non-refundable except as required by law.

6.4 Cancellation

You may cancel your subscription at any time through your app store account settings. Cancellation will take effect at the end of your current billing period.

7. Disclaimers and Limitation of Liability

7.1 Service Availability

The Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

7.2 Limitation of Liability

To the maximum extent permitted by law, Qlutch and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

7.3 User Disputes

You are solely responsible for your interactions with other users. Qlutch is not responsible for any disputes or conflicts that may arise between users.

8. Indemnification

You agree to indemnify, defend, and hold harmless Qlutch and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

9. Third-Party Services and Links

The Services may contain links to third-party websites or services that are not owned or controlled by Qlutch. We are not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Qlutch shall not be liable for any damage or loss caused by your use of any third-party services.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

11. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Indonesia.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Qlutch regarding the Services.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@qlutch.id

Website: https://qlutch.id